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FAQ

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Common questions.

  • I forgot my password, how do I reset it?
  • How do I download the mobile app?
  • How does the mobile app work?
  • How do I find out about what my management wants me to look out for?
  • How do I capture a lead?
  • How do I take multiple photos for one lead?
  • Why does my lead have an unknown address?
  • How does geo-coding work? Do I have a chance to change the address in the app?
  • How do I hide the keyboard in the Submit Lead screen?
  • What do I see after I submit a new lead?
  • What's the data consumption and data usage of the app?
  • I'm not a frontline employee, can I use the Wingmate app?
  • Can I use Wingmate on my smartphone for sales?
  • I received my first lead, how do I act on it?
  • How do I change the status of a lead?
  • How do I archive a lead?
  • How do I drop or reject a lead?
  • How do I switch between pipelines / contracts?
  • How does the payouts / payout process work?
  • How do I generate a payout report (manage rewards)?